Privacy Policy
This privacy policy describes how Lexi & Lola collects, uses, and discloses your personal data when you use our services. 🌐 info@lexi-lola.com
Please read this privacy policy carefully before visiting our website, placing an order, or communicating with us.
Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on the website with an updated "Last Updated" date.
How We Collect and Use Your Personal Data We collect personal data to provide our services, including to:
- Communicate with you
- Provide or improve our services
- Fulfill legal obligations
- Enforce terms of use and protect rights
What Personal Data We Collect
- Directly Collected Information:
- Contact details (name, address, phone number, email)
- Order information (billing/shipping address, payment info, order confirmation)
- Account information (username, password, security details)
- Customer service messages and inquiries
- Usage Information:
- Device info, browser type, IP address
- Visited pages, shopping cart contents
- Collected via cookies, pixels, or similar technologies
- Third-Party Information:
- Payment processors
- Shipping or fulfillment partners
- Advertising or analytics partners
How We Use Your Personal Data
- Products & Services: Processing orders, organizing deliveries, managing accounts
- Marketing: Emails, SMS, or postal messages; personalized advertising
- Security: Fraud prevention, system security
- Communication: Support requests, website improvement
SMS Marketing (Optional) Phone numbers are used solely for relevant messages and are never sold or shared with third parties except technical service providers acting on our behalf.
To opt out, reply "STOP" to any message or contact us at: 📧 info@lexi-lola.com
Cookies We use cookies to operate, analyze, and improve our website. You may block or delete cookies in your browser, though this may limit functionality.
Disclosure of Personal Data Data may be shared with:
- Service providers (IT, payments, shipping, customer service)
- Business partners for marketing
- Authorities or courts, if required by law
SMS consent and marketing opt-in data will never be sold or shared.
Third-Party Links Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their own policies.
Children's Data Our services are not directed at children under 16. We do not knowingly collect their personal data.
Security & Storage We apply technical and organizational measures to protect your data, retained only as long as necessary or legally required.
Your Rights You have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise your rights: 📧info@lexi-lola.com
Complaints If unresolved, you may file a complaint with the relevant data protection authority in Canada.
International Data Transfers Data may be transferred outside Canada using appropriate safeguards where required.
Contact Lexi & Lola 📧info@lexi-lola.com 🌐 www.lexilola.com